Terms of Service

01Acceptance of Terms

By submitting an order or request for quotation ("RFQ") to DFocus Rapid Prototype ("Company", "we", "us", "our"), the Customer ("you") agrees to be bound by these Terms and Conditions. These terms apply to all custom manufacturing services including CNC Machining, Injection Molding, 3D Printing, and Sheet Metal Fabrication.

02Orders and Specifications

All orders are subject to acceptance by DFocus Rapid Prototype. We manufacture parts based strictly on the 3D CAD data and 2D drawings provided by you.

03Pricing and Payment

• QuotationsQuotes are valid for 30 days unless otherwise noted. We reserve the right to adjust pricing if the design or specifications change after the quote is issued.
• Payment TermsStandard terms are 50% deposit with order, 50% prior to shipment, unless credit terms have been approved in writing.
• CurrencyAll prices are in US Dollars (USD) unless otherwise specified.

04Quality and Returns

We guarantee that parts will meet the agreed-upon specifications and tolerances.

05Intellectual Property (IP)

We take IP protection seriously. You retain full ownership of your designs, CAD files, and technical data.

06Cancellations

Orders may be cancelled only with our written consent. If an order is cancelled, you are responsible for all costs incurred up to the time of cancellation, including materials, labor, and tooling charges.

07Tooling Storage

For injection molding and die casting projects, we will store your molds at our facility for a period of 2 years from the last order. If no orders are placed within this period, we will contact you regarding disposition.

08Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our primary operating entity is located, without regard to conflict of law principles.